The salesman was fine; little high pressuring but we were pleased with the windows and the price. Then the fun began. First team came to install the windows; after spending a few hours, they deemed it too cold (Jan.) to work & left. Two weeks later another team came (it was even colder) and proceeded to install our windows. He seemed to be good craftsman but didn't clean up well. When putting in bay window, cracked our wall and drywall & paint came off. Then he put on the wrong roof on our bay window. I hate it but they won't stand behind it and put the correct one on. Told me I have to live with it. Did return to fix wall but bad patch job; paint doesn't match. Came to fix large scratch on seat of bay window (that they made) - removed scratch but it doesn't blend in with rest of stain at all! Installed 2 storm doors & neither fits well. Cold pours in from outside during cold months. Happy? No Way !!!!!!!
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