Sidex Windows & Siding

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16331 W Lincoln Ave
New Berlin, WI 53151

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(262) 821-4400
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Sidex Windows & Siding - New Berlin, WI
Sidex Windows & Siding - New Berlin, WI
Reviews
( 9 )
( 2 )
( 1 )
( 1 )
( 11 )

Best

Great group. Love the job!

Worst

The contractor they sent over refused to do a quote on my house at the appointment time, and would only reschedule for a date where my father (who helps with some of my basic hand...

Editorial review from Citysearch 11/25/2014

Had my bathroom remodeled. Very happy with how quick and neat it was done. I would recommend anyone needing their bathroom remodeled check it out. it was well worth the money. more
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Editorial review from Citysearch 10/19/2014

work was done in a good time frame. Installation was done well. Quality of product is good. workers trampled gardens. Destroyed railing on porch when it could have been removed carefully.This company has poor follow through after installation has been done. front door needs adjusting, have been trying for 3 months. I will have to fix or replaced the door myself this is not great after spending over 20 thousand on the work I do not recommend them to anyone for this reason. It is to bad because this company could be excellent. They must want to fail. more
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Not in compliance?! 5/10/2013

A project worth tens of thousands of dollars was completed installing and replacing windows and a door in my home. I was assured permits would be taken out and everything would be in compliance with codes. When it came to sell the house the window they installed was in violation of codes which require its removal or the relocation of the electrical service. Hours and hours was spent on this trying to verify that the installation was indeed proper and the headache was certainly not wanted! more
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Mrs. 4/20/2012

Recently I had sliding doors replaced and one window.\r The salesman was respectful and professional.\r The installers were knowledgeable, professional and cleanec up after themselves.\r I am disappointed with the company itself - I bought 19 windows several years ago. About a year ago one of the windows began losing the final coating and developed mold. When I contacted the company they said there was nothing they could do about it because the company that made the windows went out of business. I felt they should replace the window for free or at least give me a discount. After several discussions with the main office I gave up. I ended up paying for a replacement window from Sidex because I couldn't find the etched glass window I was looking for anywhere else. Then, after the new sliding doors were installed I noticed that they have a different type of handle when compared to the doors that Sidex installed several years ago. This makes sense since it has been several years but wh more
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Trust! 3/29/2012

Great group. Love the job! more
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What a great group of guy""s... 3/28/2012

What a great group of guy""s... more
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Car Salesman Like 3/10/2012

Nice sales presentation for a new tub insert and surround, but for an estimated he just scratched a number on a piece of paper. He kept lowering it with "specials" they had going on. I've seen that plenty of time before, but what I found strange was no detailed explaination of the cost. I've seen alot of estimates before and always had a detailed explaination. This was very car salesman like and very creepy. When my wife and I said we needed time to think about it the high pressure sales tactics came out. When we said we weren't going to commit right now for about the fifth time he just went silent and packed his stuff up. He left us no literature, no written estimate, not even a card. I'm sure if you don't get the estimate IN WRITTING it's definetly not good for 12 months. Thanks but no thanks Sidex. BTW the estimate was definetly to high for the product and service offered. more
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New Bathroom 8/16/2011

I am eager to share the Sidex experience with family and friends. I'm so happy with my new bathroom! I would recommend Sidex for home improvement needs. more
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SIDEX 6/14/2011

I am impartial right now (because I'm hoping for the best outcome)! I will be dropping $9670 on 10 windows this month, fully installed, NO FEES on top of what I have agreed to spend is what I was told. So far, I'm good...will update as progress...progresses :) more
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Bizarre experience 4/7/2011

The contractor they sent over refused to do a quote on my house at the appointment time, and would only reschedule for a date where my father (who helps with some of my basic handiwork) was present. He didn't seem to believe I was 26 years old and the sole owner of the house. Maybe young single women owning a home are too unusual to them. They might do good work, but I won't be using this company. more
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Convenient 3/22/2011

Very good showing and rates, very easy to work with and within our budget and convenient way to make it possible to finance. more
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Bathroom 3/2/2011

Salesperson came to my door. Fair price for high quality work for my bathroom. Looked at 1 other company before they came to me. more
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Love the product, hate the sales pitch. 2/25/2011

I have the same story as everyone else.. Pushy salesman, needed to make a decision THAT night, and gets upset when we say that we needed to sleep on the decision. If you are a company that is really into customer service, you would NEVER pressure a customer into anything! All you need to do is just provide all of the information and provide the price. If the customers need some time to think about it, fine. If you are "no pressure", I'm sure you will make a lot more sales. Times like this when the economy is iffy, people like to take time to make decisions, not rushed into possibly making a bad one. If he had just let us take some time to think about it, we would have gone through with them redoing our tub/surround, but after his "3 year old tantrum" when he was leaving, we have decided to do business elsewhere. When they come knocking on your door, don't even bother. more
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Got quality for my money 2/25/2011

Steve and Co Worker were professional. Took the time to show and tell me about the installation. Neat workmen and took pride in their installation. more
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Rip off Comany Dont Buy!!!! 1/8/2011

I ordered windows Triple pane. Paid a lot of money on day of delivery they were only double pane of glass. They were to remove rotten wood in casement area said on contract They didn't do that just covered rotten wood, windows leak now drafty not enough insulation used around window. Could buy these from Menard's and do a better job myself. Didn't get what I paid for and did not get reimbursed the money paid for them do to different window put in triple cost way more!!!! more
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Exceptional 1/5/2011

Mark and Doug were exceptional! Their work ethic was outstanding. Mark treated the project like it was his own bathroom. We apprectiated his professional opinion and expertise. Mark would be the reason to look into sidex for future home improvements. He's a remarkable person. I hop the company knows what they have in him! more
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Excellent sales, good installation, Horrible follow up 12/17/2010

After buying one of their packages worth almost $25,000 you'd think they'd respond to a complaint of a problem even if it was after the warranty. They quote you a $75 fee to send someone to check out if it is a problem with their installation, their product, or something the homeowner is doing wrong! Then they don't call you after you call them four times in three months...They are always checking with someone else...they have a guy to send out for inspections, for repairs, for parts...etc., they only see him on Wednesday, they do their scheduling on Sunday night, they'll call you on Tuesday and you sit and wonder why you bought from them.... more
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d & j 11/14/2010

VERY PLEASED! Pleased with product, installer and company. It was nice working with Sidex. Tub job was, at the least what we expected. Came before they were expected, didn't interupt our household and cleaned up well! Better than expected and looks great. more
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Disappointed & Ticked 10/13/2010

Our story is the same as other tub customers below. Sales guy was nice but a bit pushy. He climbed into the tub and pointed out the obvious. But I noticed he was stomping around strangely. We went into the living room and went through the sales pitch. We were upfront with wanting just a quote because we would not be doing any remodeling until spring. We also said we would want to talk to references and maybe see the finished work. He passed over that quickly. When we persisted and said not until Spring he picked up his things and asked for help with the door. Very strange indeed. But one thing that really has me upset, he left black tar or something in the tub that has not come out. Our street is clear of any fresh tar or oil so he brought that in, I believe to purposefully mess up our tub. It would have been fine if we were redoing it right away, but we are not. We may have gone with them in the Spring, but no more. more
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Installed Windows 5/18/2010

The salesman was fine; little high pressuring but we were pleased with the windows and the price. Then the fun began. First team came to install the windows; after spending a few hours, they deemed it too cold (Jan.) to work & left. Two weeks later another team came (it was even colder) and proceeded to install our windows. He seemed to be good craftsman but didn't clean up well. When putting in bay window, cracked our wall and drywall & paint came off. Then he put on the wrong roof on our bay window. I hate it but they won't stand behind it and put the correct one on. Told me I have to live with it. Did return to fix wall but bad patch job; paint doesn't match. Came to fix large scratch on seat of bay window (that they made) - removed scratch but it doesn't blend in with rest of stain at all! Installed 2 storm doors & neither fits well. Cold pours in from outside during cold months. Happy? No Way !!!!!!! more
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  • Hours: Mon-Fri 9am-4:30pm
  • Payments: Master Card, Visa, American Express
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