Hi Mark, \r
\r
I'm the District Manager for Sherwin Williams in CT and I am extremely disapointed to hear about the service you received in one of my stores. I want you to know that we take customer service very seriously and would appreciate the opportunity to discuss this experience with you in more detail. My store manager is sending you an email today, I hope you will give us the opportunity to earn back your business. \r
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Very truly yours,\r
\r
Brian Taylor \r
District Manager\r
Sherwin Williams Company
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