Sherwin-Williams

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783 Boston Post Rd
Old Saybrook, CT 06475

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(860) 388-3225
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Sherwin-Williams - Old Saybrook, CT
Sherwin-Williams - Old Saybrook, CT
Sherwin-Williams - Old Saybrook, CT
Sherwin-Williams - Old Saybrook, CT
Sherwin-Williams - Old Saybrook, CT
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Best

This store has been my life saver. I am greatful for the workers!!! I found everything I needed. I had paint that I need and I got the exact color I wanted! Thank You Thank you!!!...

Worst

Walked in today looking for Minwax Satin Poly for some windows I'm finishing. They had none on the shelf. Two employees were talking to customers. When I approached, the custom...

WORKERS ARE THE BEST ! 6/22/2012

This store has been my life saver. I am greatful for the workers!!! I found everything I needed. I had paint that I need and I got the exact color I wanted! Thank You Thank you!!!! I found everything perfect and if any of you dont like it. DEAL. If they dont have what you need, there isn't a reason to make yourself feel like no one cares. The workers at Sherwin- Williams are amazing will be back! more
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Very poor customer service. 6/15/2010

Walked in today looking for Minwax Satin Poly for some windows I'm finishing. They had none on the shelf. Two employees were talking to customers. When I approached, the customers left, one employee went in the back and the other stayed at the counter. I asked about the missing product and the employee walked over and pointed at a totally different product (which was "high build" and not the regular stuff) and basically walked away without asking if that was what I wanted. I stopped him to ask a question about it but he was walking away the entire time I was asking for help. This guy couldn't give a rats @ss about me as a customer and there wasn't even anoyone else in the store! I won't go back to this place! more
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Customer Service 5/24/2010

Hi Mark, \r \r I'm the District Manager for Sherwin Williams in CT and I am extremely disapointed to hear about the service you received in one of my stores. I want you to know that we take customer service very seriously and would appreciate the opportunity to discuss this experience with you in more detail. My store manager is sending you an email today, I hope you will give us the opportunity to earn back your business. \r \r Very truly yours,\r \r Brian Taylor \r District Manager\r Sherwin Williams Company more
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Circling the drain 4/28/2010

I walked in and it took at least 10 minutes before being asked if I needed help. When the person finally asked me if I needed help, he argued with me about a particular brand of paint stripper that his store was not familiar with. I was unable to find what I needed and did not feel welcome or like I wanted to do business with this particular store. more
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For Quality Paints, Wallpaper and Expert Advice, Ask Sherwin-Williams.

Owner Message

  • Sherwin-Williams has been in business since 1866. The Company's core business is the manufacture, distribution and sale of coatings and related products. We sell Sherwin-Williams labeled architectural coatings, industrial finishes and associated supplies through company-operated paint and wallcovering stores in 50 states, Canada and some countries of Latin America. We also manufacture and sell coatings such as Dutch Boy, Pratt & Lambert, Martin-Senour, Dupli-Color, Krylon, Thompson's and Minwax plus private label brands to independent dealers, mass merchandisers and home improvement centers. We produce coatings for original equipment manufacturers in a number of industries and special purpose coatings for the automotive aftermarket, industrial maintenance and traffic paint markets.

Additional information
  • Hours: Sun 9am-6pm, Mon-Fri 7am-7pm, Sat 8am-6pm
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