I had occasion to have Tom, the owner, take care of my HD television problem. He diagnosed the problem without even seeing the television. I was able to bring it to his store, he unloaded it for me and even provided me with a loaner even though I diidn""t ask for one. \r
He completed the repair in 48 hours that included getting the electronic high voltage board from an out of town source overnight. \r
When he described the board I was expecting to see a large bill, however when he presented me with the bill it was barely more than most TV repair shops charge just to give you an estimate.\r
The TV works better than the day I brought it home.
Pros: Great personal touch with customers
Cons: Nnone
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