I dropped off my mower on Feb 26 to see if it needed a ring replacement, since it had starting smoking when in use. (It ran just fine!) I was given an estimate on March 2 of $225, which I approved. I called them on March 18 and was told the parts had just arrived and it would be three days before I could pick it up. I called back on March 26, and was told the parts weren't in, to call back the next day. I called back on March 27 and was told the parts had not been ordered. I just picked up my mower (unrepaired) and took it elsewhere.
Pros: Friendly and personable on phone
Cons: Never repaired my mower after a month!!!
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