My son rented a tux at the Mall store. He picked it up Saturday and return terms weren't discussed. He went to the prom and tried to return it Sun at 6PM. They were closing, saw him through the glass, but would not take the tux. We returned it Monday and they charged $20 for a late fee. We called the manager at the Mall store but she said, ""We aren't willing to waive the fee to maintain your business"". OK, I won't shop there again and I have spent lots of money there. I advise that others follow suit.
Pros: Low price for tux rental
Cons: Not worried about customers...too many
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