In my first few months at The Heritage (Eden) was fine with no major problems at all, then they were bought out by The Bridge Management Group. The quality went down a lot and they do not care about you once you sign the lease and hand over your check. You would expect some adjustment when a new management company comes in, but this is ridiculous. This is place is NOT patrolled by any kind of security EVER. We do have a gate guard though that does not pay attention or screen anyone. Any car that pulls up is let through with little to no questioning and during the day there is no security what so ever. Part of the justification The Bridge Management Group uses for the high prices in rent as a sales pitch is security, what they actually have is not secure at all. The staff in the leasing office is all about the business of meeting tenant quotas and playing around with numbers to get you to sign. Everything is extra here – cable, water and trash…..they actually charge above the rent for water and trash removal. You have to be kidding me. They also have an extra charge for a garage if you want one. It makes sense to charge extra for that but the cost is the same as a monthly garage fee in Manhattan. I would never pay $1,920.00 per year for a 1 car garage on top of rent, water/trash charge. The lighting in the parking lots is poor at night and couple that with the lack of true security, it is not worth it. The leasing office employees will say what you want to hear to “close” you and once you are in, forget it. You will be met with a smug attitude and a shrug of the shoulders if you need anything. When you look at the overall cost at the end of the month to live here, it is not worth it. The units are beautiful but the living experience is terrible. I am so unhappy and cannot wait to get out and move in another 3 months. Feeling like you were “had” is a bad feeling and to experience that every time you come home is even worse. I do not recommend this place to anyone.
Pros: Nice Unit
Cons: Security is a joke, over priced, poor lighting, staff unkind
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