On Saturday, my two aunts, my two cousins & I went into to The Abbey in search for a flower girl dress for my younger cousin for my wedding in August. The young sales girls were friendly and helpful ~ behind them sat this horrid woman who yelled one word answers from a chair across the salon. My 5 year old flower girl tried on several dresses and we fell in love with the last one she put on. I asked if it came in navy & ivory (my colors) and she barked ""yes"", when I asked to see a sample of the colors she responded ""I don't have one. Navy is navy."" OK, assuming at this point this woman was the owner, and had apparently worked there for many, many, many years, I trusted her. As we brought the dress up to the counter, I noticed on the tag there were only 4 color options, no where CLOSE to my colors. When I questioned her about it, her response was ""I can get it. I'll call you Tuesday."" Still concerned, I pulled an associate aside, brought up my concern again and she very nervously said ""it's not an option, but that's my boss..."" The woman proceeded to swipe the credit card, as I again mentioned my concern - ""I said I'll call Tuesday."" So, we walked out of the store, hoping (although I was pretty sure Tuesday would verify my disbelief.) On my hour & a half ride home, I called a salon in my town that carried the same line, explained the story and was told that it was not an option ~ I would never see that dress in Navy unless I hired a seamstress. The Designer's website also proved this liar wrong...(mind you, the deisgner's book was an arm's reach away from her when I asked ~ she never moved). So, here it is, Tuesday - called the Salon ""No, it's not an option"" I was informed by one of the saleswomen.
Cons: the owner
more