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Watch out for ""Surcharges"" - Review by citysearch c | Mail America

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Watch out for ""Surcharges"" 5/21/2010

My son had two USPS flat rate boxes to ship home. According to the Postal Service, ""if it fits, it ships for one flat rate."" But not at this place. The $13.95 flat rate box--he had two of them--were slapped with a $9 ""surcharge."" So his total bill to send two flat-rate boxes was $45.50. Yes, the owner puts up signs that says, ""Surcharges may apply."" but he doesn't tell HOW MUCH the surcharges will be. I filed a complaint with the US Postal Service and will be complaining to the Better Business Bureau, the state Attorney General and sending a letter to the editor of the Lancaster, CA newspaper. When we called the owner and asked about the $9 ""surcharge"" he said, ""I have this machine that I am renting for $300 a month and I have to pay for it somehow."" Don't go to this place--go to the main post office where there are no hidden surcharges. Pros: Convenient Cons: Dishonest more
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