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Businiess name:
Mail America
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Review by:
citysearch c.
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Review content:
My son had two USPS flat rate boxes to ship home. According to the Postal Service, ""if it fits, it ships for one flat rate."" But not at this place. The $13.95 flat rate box--he had two of them--were slapped with a $9 ""surcharge."" So his total bill to send two flat-rate boxes was $45.50. Yes, the owner puts up signs that says, ""Surcharges may apply."" but he doesn't tell HOW MUCH the surcharges will be. I filed a complaint with the US Postal Service and will be complaining to the Better Business Bureau, the state Attorney General and sending a letter to the editor of the Lancaster, CA newspaper. When we called the owner and asked about the $9 ""surcharge"" he said, ""I have this machine that I am renting for $300 a month and I have to pay for it somehow."" Don't go to this place--go to the main post office where there are no hidden surcharges.
Pros: Convenient
Cons: Dishonest
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