After waiting 20 minutes for the employees to come out of the back room, (they never did), I bought TWO Trek bikes from Bert's for my wife and I. I would have bought them at Dick's, but I'm not going to give over $1000 to ANYONE that treats me that way. I felt like I had a prostate exam from an IRS agent. I've not been this angry since grade school, over 40 years ago. I will now tell EVERYONE I meet about my experience at DICK'S BICYCLE SHOP!
Cons: Loud music, employees screaming curse words at each other
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