My wife and I are newly married and were referred to Perfect Image Photography to talk with the owner, a guy named Vladi, for our wedding pictures - what a mistake! Our wedding was at the Peabody Essex Museum in Salem and the location couldn't have been more beautiful. We spent hours with Vladi explaining what we were hoping for, asking if this was something he could do, planning for what pictures needed to be taken and how. During the meeting Vladi said yes, yes, yes...he understood....he's done dozens of weddings at the museum......he has the best photographers in the area....he is so proud of his work...... Well, when our special day came it was very clear that the photographer and Vladi either didn't talk or the photographer didn't care because he did nothing we asked for, we had to give him constant direction and eventually the pictures came out horrible - looking like a corny 80's wedding and nothing like we had planned. We were very upset, realized that we can't go back and re-take pictures, and went to meet with Vladi after a two hour phone conversation where Vladi basically talked in circles. Our meeting involved Vladi trying to sales-pitch what a great photographer his guy is, how proud he is of the pictures, how much experience he and his photographer has, two more hours of his resume. This was infuriating for us because not only did Vladi and the Perfect Image completely ignore what we planned for, Vladi basically told us he didn't care about our hopes for pictures - and that he is so proud of his guy. This guy was obnoxious during the wedding, needed to be directed by us and our families for much of the time, and the owner Vladi is more focused on his ego than taking good pictures or customer service. We told him that our relatives pictures were 100x better than his, brought pictures to show him and eventually Vladi refused to acknowledge that his ""expert"" photographer's pictures were crap. We are not terribly picky and have had many people look at the pictures to make sure we're not being crazy, and all agree that the Perfect Image is much less than perfect, and after meeting with the photographer and owner Vladi we want people to know that this man's ego, not quality photography or customer service, is what Vladi and the Perfect Image are focused on. PLEASE, do not waste your money or have your special day dependent on a man and company that do not care - DO NOT BELIEVE VLADI WHEN HE GIVES YOU HIS MAJOR B.S. SALES PITCH ABOUT HIS RESUME AND HOW GREAT HE IS. Our pictures look like they are from a bad 80's movie where the photographer is focused on all the wrong things.
Cons: Poorly taken pictures, really bad customer service by owner.
more