OMG, I hope this sounds as dramatic as it was! This is the worst place I have ever done business in my life. The doctors and staff have no clue what customer service is. I guess this is why they work with dogs. If I could have reached the vet that I was dealing with I would have SMACKED HER. They have attemped to overcharge me on multilpe occasions. Every time I go in there I feel dirty like I was just sold a used car and got screwed by the sales man. As long as I live, I will never return to another Banfield!
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