I am mostly writing this review in hopes that the owners will read it and take some kind of action in making their salon what it used to be!! I have been a very loyal customer for 6 years now...pretty much from the beginning....i have been a client of Johnnie's for most of the time and was very pleased with his work and service!!!! unfortunately he does not work on monday's which is my only day to get my hair done....therefore i have gone to 3 different girls in the salon in royal oak and was NOT impressed with any of them!! one week ago Monday i went in for highlights only (no cut) ....spent $149 , which was WAY overpriced considering the girl who did it has just finished her apprenticeship ......and i walked out with 1/2 inch of roots still......i went back to get it fixed and was treating very poorly!!!! i was told if i wanted my hair blow dried it was going to be another $30 ......i walked out with soaking wet hair only to go home and blow dry it and find out it looked WORSE than what i started with!!!! i tried contacting johnny to tell him about my awful experience with no response!!! i am SOOOO bummed about my experience and would not recommend them to anyone anymore!!!! not to mention my entire family that goes there ( which will no longer be going there) and friends as well!!! this salon used to be so great!! i'm not sure what has happened!!! its too bad!!!
Pros: good vibe in salon
Cons: poor customer service if your unhappy!!!!
more