Working with Bobby England and Eric Fidler has been a pleasure. We built our dream home - and these guys were both instrumental in helping us achieve that. \r
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On two occasions, once the roof was installed - we had rare blizzard (the kind that happens once every 50 years) Where our home is located, the winds whipped snow into a vent. Eventually once warmer weather return - there were small leaks in the vents - due to accumulated snow. I called Erikj who sold us the roof concept, who called Bobby who serviced the roof install. Between the two of them as well as their installers - I couldn't be more pleased with their responsiveness to this issue. \r
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I have little doubt - should we need them in the future - which I doubt we will - they would be here with a smile on their face, and fixing whatever it was that needed to be fixed!\r
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In today's business world - that kind of customer service is rare. \r
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Michael Farris\r
Platte City, MO
Pros: Very responsive. Very courteous! Great followup!
Cons: They can't stop rare blizzards in Missouri?
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