Before I lay into this particular BJ's, let me say that I've frequented the BJ's in Balboa for several years and have nothing but good things to say about that location.
That said, I have been to this location a couple times and each time the quality of food is lower than the other locations and wait times are sometimes slightly longer than expected.
I have visited this location for the last time as I received what I consider to be some of the worst hosting service I've ever had and food that was truly sub-par.
I had a party of 8 who were meeting at the location. Upon notification that the rest of my party was going to be late, I informed the hostesses and was told that our group would be placed in the back of the line, which is only fair.
What is not fair, is that when I informed them that there would be one additional party member, they said that was fine, and had no other input or commentary on the matter. 45 minutes later I inquired as to the status of our wait time and was told that because we had another member added, that our names had been taken completely out of the list for tables and that we would be placed back at the end of the line again.
After my two hour wait for a table, we were ready to be seated. Two party members ordered wedge salads which were far below the quality of those served in other BJ's locations, the waiter got one of the drinks wrong, and another party members dinner arrived 10 minutes after everyone elses.
I will not visit this location again.
Pros: Nice atmosphere, central location, good house beers
Cons: Poor hosting, mediocre food
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