For some ungodly reason my building decided to switch our internet and cable service to this provider. In the last month and a half I have been on the phone (well on hold, then on the phone) with them over 20 times. Each time, a service man has been scheduled to come out to my place to address the spotty internet and cable service. I have waited at home several times on weekends and left work early. Only a third of the time has a service man ever come, and when he does he has not succeeded in fixing anything. WORD of advice, if you are thinking about moving into a large building serviced by this company DONT. I am moving out of my building soley because of my repeated troubles with this miserable provider, I Hope to god they go bankrupt.
Pros: They've succeeded in firing me up weekly before I work out.
Cons: Customer Service, Quality of Service, Internet Speed Etc
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