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Horrible Customer Service - Review by citysearch c | Green Tea

Green Tea

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Horrible Customer Service 4/2/2010

NEVER BOYCOTTED A RESTAURANT BEFORE, BUT NOW I HAVE TO!!! THE OWNER WAS JUST DOWN RIGHT RUDE!! AFTER ALL THESE YEARS, I'LL BE DRIVING OUT OF MY WAY ELSEWHERE FOR SURE & SO SHOULD YOU!!! BEEN GOING TO THIS PLACE FOR YEARS OFF AND ON BECAUSE WE LOVE THAI & IT WAS THE ONLY PLACE CLOSE BY. MEDIOCRE THAI, BUT NICE WHEN YOU DON'T WANT TO COOK ON A FRIDAY NIGHT. LIKE TONIGHT, I ORDERED PAD THAI TAKE OUT FOR MY 10 YEAR OLD DAUGHTER SINCE SHE CANNOT EAT ANYTHING TOO SPICY. MUST HAVE BEEN A MIX UP IN THE KITCHEN, BECAUSE THE DISH WAS TOO SPICY EVEN FOR ME TO EAT & I LOVE SPICY FOODS! THAT WOULD HAVE BEEN NO BIG DEAL....HOWEVER, WHEN I CALLED ABOUT IT THE OWNER SAID ""IF YOU ENJOY SPICY THEN I WILL GIVE NO REFUND!"" THEN SHE HUNG UP ON ME!!!! SO NOW I HAVE TO COOK MY DAUGHTER A DINNER THAT SHE CAN EAT AND DRIVE BACK TO GET MY REFUND! WHICH I DID...WHILE THE OWNER HID FROM ME IN THE BACK & NEVER OFFERED ANYTHING TO MAKE UP FOR THE MISTAKE. TERRIBLE CUSTOMER SERVICE!!! SHAME ON YOU!!! Pros: Mediocre Thai Food Cons: Owner rude/hostile!! more
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