My husband and I needed costumes to attend a ""cowboy"" affair. The person helping us find costumes was wonderful. The jacket my husband found had horrible stains, the ruffled shirt had a large stain on the ruffles so the stains were very noticeable. Both of the pants pockets had holes larger than a mans hand. My dress was also very dirty and had a huge ""wine"" (?) type stain on the front. We were assured all of this would be repaired prior to us picking up the costumes. After taking the costumes home (without looking at them, my fault), we found all of the damage. This was Friday after the store had closed. I called the store on Saturday and they suggested I bring the costumes back. My husband had to be on site at the party in less than an hour. Needless to say I spent the day dry cleaning and trying to repair the costumes.
When I returned the costumes to someone in costume herself she stated "" I can see nothing wrong"". I asked for a partial refund and this was refused. Don't ruin a fun outing by going to what was for me a filthy and ""safety pin"" experience.
Pros: There are none
Cons: There is no concern about the condition of the costumes
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