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don't expect good service - Review by citysearch c | White Room

White Room

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don't expect good service 4/6/2010

The White Room has a lot of gowns for you to choose from. They were really helpful before I made my purchase...key word, before. I found a beautiful gown that I love and after that, they ignored me, even when I was still shopping for veils etc. I sent well over 10k worth of business to them through my own wedding and a friends and was never once told ""thank you"" for any of my purchases. When I bought my veil ($500+), it was given to me all wadded up and terribly wrinkled. When I asked them to steam it they weren't too happy about doing it. I'm not picky...really I'm not, even as a bride...but when you spend that kind of money you expect at least just basic politeness. Of the 6 or so times I have been in the store, I was treated well only once, when I was trying on dresses. After that, I was ignored or treated like a child. Pros: good selection Cons: bad service more
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