I found the customer service personnel to be pretty good and helpful. However, the service provided is so poor, you will be on the phone with them all the time, and when it?s the service itself, and the low end equipment they are assisting you with, they can only do so much over the phone. And you will sit on hold for a while waiting to talk to somebody that can resolve the issue.
Pros: customer service is ok at best
Cons: very poor internet/cable service and low end equipment
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