Called through AAA to get my mom's car towed - she had a flat tire on the 5 North Bound freeway. They came to my mom and decided to leave her there because she was not a AAA memeber. The dispatcher, Lisa, called me back. She was rude and yelling at me. I went out to meet my mom and found her stranded on the freeway!!! I wrote a letter to the Better Business Burea and to AAA. I did not recieve one word from Vernola's. AAA continues to use them.
Pros: Nothing
Cons: Bad customer services and no matter what does not care
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