Edward and his assistant came on time for the appointment to fix my sub zero stove; both my stove and oven igniters needed replacing. They were very professional, efficient, and reasonable. Edward replaced the stove igniter while his assistant replaced the one in the oven. After finishing, Edward wasn't happy with how the stove igniter kept clicking, so he wanted to order a new one (he said they sometimes go bad when they've been sitting on the shelf for awhile). He came back a couple of days later to replace the replacement... at no extra cost. His charge for BOTH the oven and stove igniters was only $40 more than I paid for just a stove igniter about 5 years ago!
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