THey did a great job, but the P.U.R.T. system did not completely work on my rug.
RESPONSE FROM Chem-Dry of Michiana:
We have two products designed for pet urine issues. Our regular PURT (Pet Urine Removal Treatment) is extremely effective at removing odors and we have sold thousands of applications with great results. Because of the more delicate nature of natural fibers in some area rugs, we use "PURT for Wool" on oriental rugs. While this product is not as effective as our regular PURT, it is much safer on wool fibers and will not damage the rug in any way!
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