Was at my house within 50 minutes of initial call. Had a problem that was unexpected. He went through logical steps to diagnose. Gave unbiased advise. Fixed problem completely.
Plumber muttered a couple of times to himself and I was left wondering what he was thinking or if there was a problem. He also said that KY law required "air block(?)" between dishwasher and sink drain to prevent backwash of sink water. He did not have one to install.
Pros: Quick response. Diagnosed problem after unexpected turn.
Cons: Communication. Code work.
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