I haven't ever written a poor review before but my horrific interactions with this place warrants others to know how poorly my animal and myself were treated. Brought in a kitten I had only had for 24 hours. The kitten was clearly in an emergent situation (couldn't stand up, was shaky and had no balance whatsoever). Upon initial check over, Dr.Gillespie took the kitten, checked her and brought her back stating that all the labs and other tests he had quickly run showed that she was just a bit out of it and should get better. I knew the cat was suffering but $350 and a handshake later, he assured me that the cat would recover. I took the cat home, still very concerned as I imagined that she was in pain. I checked on the kitten a few hours later and she had died in her bed. I felt like this could have been prevented. Long story short, they were unethical with the way they managed the care for this kitten (which was really nothing) and completely rude and unethical regarding remains of the kitten and showed very little respect to myself and my husband in person and over the phone.
Like I said, I really don't write reviews, especially BAD ones, but this was awful! I will never bring an animal back to this clinic nor refer anyone to use this clinic. I understand that animals pass away but the way that Dr. Gillespie and his staff handled this situation was terribly unprofessional and inhumane. My business goes elsewhere and I have found that the Sandy Animal Clinic is just fantastic! Wish I had gone there first!
Pros: Nothing
Cons: Unkind staff/doctor, innacurate information, poor diagnosis
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