I just took our dog to this vet. I thought our old vet was too into adding on everything they could do to put up the price. But this vet feels the same way. Then they called my vet to get our records - without asking my permission. I had to go to the phone and give verbal permission for the records to be sent but I didn't have to give permission for them to be requested. Then when I asked them why they hadn't asked me, they acted like I was being rude and it's standard procedure to not get permission. I was just asking a question and don't feel like I was being confrontational, but that's how I was treated.
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