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Terrible experience - Review by citysearch c | Staples

Staples

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Terrible experience 3/19/2010

\r I took a laptop into Easy Tech and recieved such terrible service I was surprised they managed to stay in business.\r I got my computer back after them haveing it for way too long and when I got it back it was scratched and knicked up.\r I pointed it out and they basically called me a liar, insinuating the marks were all there before I brought it in.\r AND they didnt offer me any discount or anything on the services I'd initally taken my computer in for.\r I didnt get an apology even.\r \r I found a site called Secure Remote Support when I was reading reviews online and they took care of my machine when I sent it in with a virus.\r They were friendly and quick. Im very pleased with my experience with this company and will reccomend them to anyone!\r \r www.SecureRemoteSupport(dot)com Pros: Nothing Cons: Everything was horrible. more
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