I am actually an employee of the hospital. Sometimes our clients can be a bit demanding but it's to be expected. Clients can sometimes be rude but we do the best we can while being talked down to as if we are idiots. Clients don't want to wait for doctors,want quality care but keep asking how long will it be before Ithey go in ? No hospital is perfect but we have just expanded our facilities and have been in business over 60 years, so what should that tell you? Either we are doing something right, or all of our clients are wrong, and obviously we care about our clients. It is not an animal spa but a hospital. Our primary concern is the health of your pet. So the experience is what you make of it.
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