My car broke down and I had it towed to Diversified Automotive in Athens, GA on a Saturday night because they worked on my Volvo before and I've nothing but positive transactions with them. I l left my key in the drop box with a note and followed up with Jimmy, the main desk clerk, Monday morning @ 8 am when they opened. They told me I would receive a call later that morning. I never heard from them. I called them that afternoon to check the status and all I was told was that it was "next" in line and that I would receive a call before they closed at 6 pm. I had to call them @ 5:55 pm that day to try to get another "status" update and they told me that they may or may not have time to get to it. I waited around for most of Tuesday and never heard from them. I placed another call and got the run around. I was told that my car would be assessed in the order in which they came and that I would receive a call soon. When I asked when? They never gave me any specifics. So, finally Tuesday ev
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