My vehicle was towed by Nightingales and was damaged in the process due to improper handling. My bumper was cracked due to the operator not using caution on a low car. My car which is all wheel drive was then towed leaving the rear wheels on the ground which is a BIG no no. Upon picking up my car from their storage yard I noted the lower center of my bumper broken with fresh rust colored scuffs across the bottom. I immediately notified the attendant Noel (owners son) which he expressed very little concern and basically denied they did it. I made him note it on their records that I pointed the damage out prior to leaving with my vehicle. I contacted the owner John Nightingale via phone and told him what happen. He immediately took the position that they did not and could not have caused any damage. I took my vehicle there to personally show him what happened. His mind was already made up that they were not responsible and told me ""41A District Court is right down the street and I know the judge so sue me"". I take VERY good care of my vehicle and know for a FACT that the damage was caused while in their posession. This does not take in to account any driveline damage that was caused by towing my AWD vehicle with the rear wheels on the ground. As a local and business owner myself I felt for them when I heard Shelby Township wasn't renewing their towing contract. After experiencing what type of ethics and professionalism is practiced at Nightingales I'm no longer sorry they lost the contract. In the end, what goes around comes around.
Cons: All
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