On 3/8/10 I had the unfortunate mishap of my car breaking down. I was picking up my father in law from the airport and on our way back home to WI. I called my insurance company to have a tow and was given a quote of 25 minutes for a truck to arrive. To our surprise the truck arrived in 10. We were also quoted $105 to tow it to a local shop in S. St. Paul. The driver offered to take our car to Bobby and Steves in Bloomington, MN for only $70 and that we could get in immediately for service. What a savings and blessing for us. They gave me immediate attention once we arrived at the shop. We were taken car of every step of the way, including a free car wash at the end of our visit. The gentlemen Nate who helped us at the show was courteous and straightforward with the diagnosis and quote, and the driver who towed us was very friendly and courteous. I work in the restaurant industry and know how important customer service is. i just wanted to say they did a fantastic job. Most times people don't take the time to point it out or take it for granted. Thank you it was much appreciated
Pros: Fast service, great savings.
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