This exchange has picked up approximately a dozen of my calls placed to my physician. I've felt offended by the operators at least four of those twelve times.
Their culture appears to be out of control. I thought perhaps it was one bad operator. But, I've had extraordinarily bad experience with at least three different people. The act prickly, sarcastic and extraordinarily disrespectful. They ask inappropriate questions. They can be astonishingly accusatory.
I am very surprised this business is still in operation. Unfortunately, it suggests its clients, the businesses and professions it serves don't have regard for their clients and patients.
Cons: Astonishingly rude to the point of abusive
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