We unfortunately visited Dr. Z's twice. First time they did both me and my wife to which my glasses were so terriblly unmatched to the prescription I brought them back unwearable and after much complaining got my refund. Wife's $700 glasses were a joke in the fitting and the tech made no efforts to correct nor offer a solution. After hours of waiting and being there 4 times for one pair of glasses we gave up and kept the glasses.\r
We were really stupid for going back for a second try thinking maybe it was just a bad experience. My wife wanted to try contacts. After an inept exam and the techs again running us through like there was only ten minutes until closing (middle of day, so no), they handed my wife contacts and proceeded to tell her to just put them in. After asking for help repeatedly we finaly got a poor excuse of a ""contact specialist"" who was of no real help other than to 'force' the contacts into my wife's eyes. After the struggle we left and within hours my wifes eyes were swollen and unable to get contacts out. \r
I called and was told to buy a solution to rinse the contacts out and ran to a pharmacy and that did no good. By then the office was closed and the next day we took my wife to another doctor who removed the contacts and was told the process was all wrong.\r
Dr. Z needs to get off the horse farm and back into the office and see what his inept staff of people are doing and not doing. \r
I tell EVERYONE to STAY AWAY and run as fast as you can in the other direction unless you want the risk of eye damage or at least improper eye glasses.\r
He embarrases me as a fellow Christian to run such an operation.
Pros: Convienent Hours
Cons: Inept techs, rude staff, unprofessional at best
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