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Terrible service - Review by citysearch c | Granelli's Pizza

Granelli's Pizza

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Terrible service 3/4/2010

We have eaten in the restaurant and had terrible service. The pizza is good though. Since, I have ordered their pizza often for delivery and have been satisfied (runs about 45 - 75 minutes) but I ordered today and have been told I am on the ""$3 Charge"" list. Why? Because they believe I have not tipped in the last few deliveries... stating I had only tipped the ""driver $0.05 on our delivery of a few pizzas the last time""... LOL I have never ordered more than one small or medium pizza... I have always tipped $5+ but they started to argue with me actually quite rudely. He stated my pizza was already on its way and my price was $3 more. Fine, I will pay it but this is the last time I will ever order pizza from them... Unfortunately, the driver paid the price. This is not the only issue with service I have had with them. The owner is completely rude and unprofessional. Some of the drivers have been great and friendly, however overall, if you want good service AND good pizza... Look elsewhere. Cons: Rude manager/owner more
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