My daughter had her colored darkened in London where she lives. When she came home at Christmas time, she realized she hated the color. Rather than recommending a full head of highlights or something more extreme, Tom did some low lights to give a lighter effect and gave her the formula to follow up at her salon in London. That is a real professional who is not out to scalp (moneywise) you but to help with a problem. Trust is a very important aspect of a good colorist and stylist.
Pros: Personal Attention and Color Know-How
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