My car was totaled after being hit by another driver. After having paid faithfully for over two and half years Key Auto wanted to get the full amount of the loan instead of the early payoff amount that we had discussed prior to the wreck. They wanted to tack on another $600 even though the insurance was paying the loan off early and thereby taking $600 away from me and meanwhile I have no vehicle after paying quadruple what the car was worth in the first place! Not to worry, they offered to let me come buy another car from them. (That was sarcasm by the way). Not to mention that every person I spoke with was rude, condescending and hateful. If you enjoy overpaying by thousands of dollars what a vehicle is worth and being treated like you are the dirt beneath their feet then please run right on over to Key Auto. I'm sure you will end up just as mad and frustrated as I am!
Pros: The staff are rude and argumentative
Cons: They lie and cheat
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