Our problems began on Feb. 19, 2010 when we experienced the unpleasant situation of our toilets backing up in our shower. Have a plunger & snake I spent several hours trying to free up the drain, finally realizing this was a futile attempt on my part, I looked in our local telephone book for a plumber. Looking through the book & becoming totally confused on who to call I came across the full page ad for Roto-Rooter. I had seen their ads on tv so my decision was made. Within a few hours a young man Paul had arrived. He located my septic tank & dug up the access lid which revealed my tank was full. By this time it had become dark around 7:00 PM and he ordered a truck to pump out the tank. Promptly at 9:00 AM on Saturday he arrived with the truck & pumped the tank. Paul then inspected with the truck and I determined the problem was in the drainage field which was about 20 years old. To make a long story short Paul & Nick ordered the permits and inspector to perform a perk test on the soil. After several days for these tests & permits to be finalized they dug up the old drainage field and installed the new lines.These guys did a wonderful job and stayed 2 nights well after dark to complete the work. They were very professional & competent and I thank them for their concern of our situation.
Pros: Very responsible
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