We had been boarding our dog at Ani-Pals for several years without any problems until this time. We had her scheduled for grooming and boarding on Saturday and received a call on Thursday (2 days before) that our dog had to have a Bordetella shot every 6 months or she couldn't stay. Where we live she only has to have it once a year and we have never taken her anyplace but Ani-Pals so we had not heard of this policy before now. I understand the reason to protect the dogs but two days notice of a policy that we had never heard of before at Ani-Pals is not acceptable. We ended up having to cancel our reservation and losing the money because we could not find another place on such short notice.
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