I used to shop there very week. As long as you are giving them money they are great. If you have a problem with a product expect to be treated rudely. Several stores in Seattle and the Eastside have the same products for less money. Next to Nature’s quality of products are inferior to even PetSmarts. My dog almost chocked to death on a toy they sold us. Their staff was unsympathetic and refused to take the toy back. Their staff does not appear to be dog lovers. The staff blamed my dog for their inferior product. The assistant manager stated the manager would call me and of course she never did. I now shop elsewhere. Good luck and really watch your pets with Next to Nature’s toy. \r
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