With the exception of a couple of the nurses the staff is horrible! They have zero customer service skills.Also the way the company runs it's scheduling is ridiculous. Long waits, seen by arrival time instead of appointment time. Why make an appointment?! I only keep going because I love Dr. Shurtleff and I don't need to go in often.
Pros: Dr. Shurtleff is a wonderful, caring provider.
Cons: The office staff has extremely bad customer service skills .
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