I had setup an appt and just because I got there 12 minutes late the manager AMY who has no manager skills and looks like she hasn't gotten laid in years refused to take my dogs. I had to drive back home and she ruined my weekend. She didn't offer anything just simple said NO. I will never take my dogs there again and I will spread the word to my friends and family not to shop or go to petsmart for anything. I also filed a complain at corporate and they are investigating. GIVE ME A BREAK 12MIN LATE?????? They always tell me my dogs will be ready at 4 and they are never ready at that time they tell me, usually 2 or 3 hrs after the promised time and I still pay them and never complain. But she will hear from my that is for sure.
Pros: Melissa is a great groomer
Cons: Amy the manager is a bitch
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