Reps are nice when trying to gain your business, however, when they do, it's downhill from there. Initial furniture pick up was great, but then they don't drive out of state. They drive to the border of your state then transfer your belongings onto an 18-wheeler. That's when the trouble starts. They are nice people, however, not professional movers. Go elsewhere. Don't use American Van Lines. They don't tell you about all the extra cost of wrapping your furniture. Cost us an additional $600
Pros: Good furniture wrapping
Cons: fraudulent quotes, sloppy delivery, breakage, messy,
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