We had beautiful custom made rose gold wedding bands made by Kirk Root. My wedding band matched the unique engagement rose gold engagement ring that was also purchased at Kirk Root. I have received many compliments on the unique style of the engagement ring. Unfortunately our wedding bands were stolen from our home weeks before we were to exchange the rings. Our insurance company informed us that we would not have our insurance settlement money in time to have the rings made again. We were very upset. I went to Kirk Root with the intention of buying their cheapest rings until we received our insurance settlement and could have our wedding bands re-made. The rings were very important. I already had an appointment to have my nails done so I could show off the rings. We already had a photographer booked to take pictures of our rings. Dan Schwieterman, the Goldsmith said that just would not do. Together Dan and Lori Dane the manager made an executive decision to go a head and authorize the rings to be made again and we could check them out for our special day and when the insurance company paid us we could pay them. I then started to cry tears of joy because we would have our rings and the robbery would not affect our special day. As it turned out, we were paid the same week that we needed to pick up our rings and were able to pay for them. Had we had to wait until we were paid by the insurance company, we would not of had our special rings and that day would have been spoiled by the robbery. Also, all our jewelry that was stolen had been appraised by Kirk Root and stood up to the highest dollar of the appraisal. The insurance company had sent Kirk's appraisals to a national appraising company and we were able to get top dollar for our appraisals so it means that is appraisals are very fair. We highly recommend Kirk Root Designs for all your jewelry needs including buying from the store's selection, having custom rings made and having the jewelry appraised!
Pros: Tremendous customer service
Cons: Sometimes the run out of free chocolate
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