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MD needs customer service focus - Review by citysearch c | Magruder G Brock Sr MD

Magruder G Brock Sr MD

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MD needs customer service focus 12/4/2010

This was the first experience w/ Magruder Eye Institute for my husband and me. The office staff were cordial and efficient, and the eye tech was sweet and professional. The physician, Dr Donald Centner, spent less than 5 minutes w/ each of us, and did not introduce himself. He made no attempt at friendliness. Please keep in mind that new patients are made much more comfortable w/ a simple handshake or smile. more
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