insensitive employees, unprofessional and slow. I was approved for a dog and then told I could not adopt the dog I chose because of age. They said I was inexperienced. I guess I'm experienced enough to pay my mortgage off, car off and raise two responsible adults but I can't raise a puppy. Don't try to contact Administrative staff, you'll get a voicemail and no call back. The shelters complain of being over crowded and you would think they'd be happy someone retired wants to adopt but this agency seems to be a complete farce and waste of time.
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