2 years after buying my system from Control Alt Delete on Sumner Avenue, Springfield, Massachusetts, it is still as great as the first day it arrived at my house. Being a former Dell customer, I knew what I was looking for (media editing, graphics) and did a quote for a system that has a 3.0 Core 2 Duo processor, dual 500GB hard drives with Acronis TrueImage, 4GB RAM, Vista 32-bit Ultimate (since upgraded to Win 7 64-bit Pro), Antec P182 case, DVD-RW, among other things. The same day, Tom emailed me back with some options that helped me save money and was able to eliminate components I didn't need. I also really appreciate that he was honest and didn't upsell me on things I never needed. When I bought my system, everything arrived very neat in the best packaging job I have ever seen, and a couple of days earlier than the original shipping estimate. \r
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Over the time I have had my system, it is a true workhorse being dependable day in, day out. The 2 times that I did need tech support (
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