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VERY BADY COMPANY / WORST CUSTOMER SERVICE - Review by citysearch c | Nissan Motor Acceptance Corp

Nissan Motor Acceptance Corp

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VERY BADY COMPANY / WORST CUSTOMER SERVICE 12/6/2010

This company has very deceptive practices. This is my third and last Nissan I will be leasing. I gave this car away on Leasetrader where someone took over the lease. At the end of the lease period, the person that took over the lease extended the contract with his name on it only. Yet it still appeared on my credit report and when I got phonecalls saying my payment was late. I told them my signed contract expired and it was only extended by the person that took over the lease. They said, ""No, I have a copy of the contract here with both of your signatures."" I asked for a copy of the contract and the rep refused and said I wasn't allowed to see it. I'm like ITS MY CONTRACT if you claim my signature is on it, why can't I see it? They still refused but i was able to get a hold of the person that took over the lease and he faxed me the contract. On the contract was just his name and signature. Called back, got a rep from India, which is 99.9% of the case on Nissan customer service. First time, they had no idea what I was talking about or tried to pretend they didnt. Second time I called, they put me on hold and then hung up (B.S.). Third time they said something to the effect of, you are still a co-signer so when he signs for it, he's signing for you too. ILLEGAL imo. more
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