We tried to go to Killen's for my birthday friday night. We called for directions. The woman who answered the phone told us to take 288 to 35 and turn right, then go past 518. Well we saw signs for Angleton and called the restaurant, and were assured we were going the right direction. We kept heading south, called again, and again were were assured we on the right path. We finally found hwy 35, off of 288 and went right as we were told. I called a friend for directions then and found out is was 30 miles back the way we came off the beltway. We then called for a manager, I believe Paul, who was unsympathetic to this hour and a half tour we had taken because the person who answered the phone, clearly did not know where she was or how to get there. We went to Flemmings since it was close to 10 when we got back to the beltway. We left the house at 8. Thank you Killen's for making me spend my evening driving all over the place. I sent an email and it was never answered. I think customer service is the first place you start, clearly Killen's Steak House has none.
more